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aaspConnect FAQs
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About aaspConnect



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What is aaspConnect?

aaspConnect is the name of our new online community that will give subscribers the power to communicate more dynamically in a more user-friendly platform, access documents and past email conversations, network with other colleagues on a more personal level, and much more!

aaspConnect will be hosted on a platform called Higher Logic. Higher Logic has launched thousands of communities across a multitude of nonprofits and is the industry leader in online community management. To learn more about Higher Logic, please click here.

What happened to the FundSvcs listserv & search engine?

The FundSvcs listserv platform was previously hosted by an email list hosting service called L-Soft. The search engine was powered by a separate platform called Swiftype. On September 23, 2019, we fully transitioned to the new aaspConnect platform in Higher Logic which includes listserv and search engine functionality.

What is in aaspConnect?


In aaspConnect, the messaging/emailing listserv functionality is known as "discussions." Each community has its own discussion thread so you can mass message joined members, upload files, and view the member list. You also have the autonomy to dictate your email settings and decide how you want to interact within the community – online or just via email. aaspConnect works like a social media feed or a listserv depending on your personal preference!

There will be several different types of communities set up:

  • FundSvcs Community
  • Archives Community
  • Sector Specific Communities
  • Committee Communities (only visible if you are an active aasp committee member)

Resource Libraries

aaspConnect will contain important member documents in order to centralize resources and enhance searchability. Those libraries include the following:

  • Downloads (from
  • Best Practices
  • Member Surveys
  • Summit Presentations

Mentor/Mentee Program

aaspConnect will link experienced mentors and ambitious mentees to share resources and experiences, tackle professional challenges, and work together to achieve professional and personal goals. aasp members can sign up and create profiles based on their interests. This program will be available shortly after the aaspConnect launch this fall. Stay tuned for more details!

Volunteer Manager (NEW)

Volunteers fuel aasp’s success. This new platform will help personalize every aasp members’ volunteer experience, accelerating their involvement and offering the invaluable rewards of service to the profession.

What access do I have in aaspConnect?







X (includes email conversations starting January 1, 2019)









X (access to resources uploaded prior to June 30, 2019)

Best Practices



Member Surveys



Summit Presentations




Mentor/Mentee Match



Volunteer Manager



How do I log in to my aaspConnect account?

Your aaspConnect log in and profile will be tied to your aasp account, whether you are a member of the association or a nonmember. If you are not yet a member, you will receive log in instructions for an aasp nonmember guest account that you can use to access the platform.

Are there any training documents on how to use aaspConnect?

Yes, please view our resource page here for handouts, aaspConnect 101 training videos, and links to our Help/FAQs page.

I want full access to aaspConnect. How do I become a member of aasp?

You can become a member by registering online or filling out our PDF registration form. Due to Payment Card Industry-Data Security Standards (PCI-DSS), please do not send credit card information via email. Mail or fax in the PDF registration form to our main office.

Is there an additional cost to access aaspConnect on top of my membership?

No. Full, unlimited access to aaspConnect is an added benefit to your aasp membership at no additional charge!

If I have a membership, can someone else from my organization use my aaspConnect account?

No, every aaspConnect user (both aasp members and nonmembers) must create their own account. You cannot share your account with nonmembers of aasp. If you are interested, aasp has a NEW organization member discount. You will save $25 on your annual membership fees and get all the benefits of an individual member, including full, unlimited access to aaspConnect. Learn more about organization memberships here.